Question 1

Do you offer shipping?

Accepted Answer

At this time, we are not offering shipping. Our sweets are available for local delivery throughout Southern California - Long Beach, Orange County, Los Angeles and the surrounding areas.

Question 2

Do you offer local delivery?

Accepted Answer

Yes! We offer local delivery within Los Angeles, Long Beach and Orange County. Delivery fees start at $5 and is FREE for orders $50 or more. Contact us directly to discuss delivery to areas not listed. An additional delivery fee may be added for difficult to access locations. We do not deliver to parks or beaches.

Question 3

What is your refund/cancellation policy?

Accepted Answer

All our products are baked fresh to order. We do not offer refunds or exchanges. All sweets are a final sale. We are passionate about our customers having a wonderful experience with Jassy's Sweets. Please contact us to discuss any valid concerns and we'll do our best to assist.

Question 4

Do you setup dessert tables?

Accepted Answer

Yes! We are able to custom create a dessert table to fit your theme and sweets needs.

Question 5

Am I able to place a large order?

Accepted Answer

Yes! Please contact us directly to discuss your ordering needs. info@jassyssweets.com

Question 6

Are your products allergen free?

Accepted Answer

While we do our best to not cross contaminate, we do bake in a kitchen and on equipment that has been exposed to wheat, dairy, eggs, peanuts and nuts. We understand how serious exposure to an allergen can be and we do take that seriously. If you or the recipient has an allergy, we recommend that you use caution before consuming.

Question 7

Do you offer gluten free products?

Accepted Answer

Yes! Any of our cookie or brownies can be baked as gluten free.

Question 8

Am I able to pick up from your kitchen?

Accepted Answer

Jassy's Sweets & Eats operates from a local ghost kitchen. At this time, we are unable to offer pick up service. We do however offer local delivery within Long Beach, Los Angeles, Orange County and the surrounding areas. Applicable delivery fees do apply.

Question 9

What is the shelf life of your baked goods?

Accepted Answer

Our products are baked fresh without any preservatives. Sweets by Jassy's are safe to consume up to two weeks. We do recommend refrigerating cupcakes.

FAQS

Here are answers to our most commonly asked questions. If you don't find your answer here, contact us.

Ordering Information